ऑर्डर कशी करावी · how it works
Ordering is a conversation, not a form
While our online checkout is being finished, every order happens on WhatsApp — with the family, not a call centre. Here is the whole process, start to finish.
Pick your staples
Browse the shop and add jars to your cart — or skip the cart entirely and just tell us what you want in a message. Both work.
Send the order on WhatsApp
Checkout composes a ready-made WhatsApp message with your items and delivery details. One tap sends it straight to the family — there is no online payment step.
We confirm prices and pack sizes
We reply with current prices, available pack sizes and the delivery estimate for your PIN code — during business hours, usually within the day.
Confirm and pay
Once you approve the total, we arrange payment the simple way — UPI or bank transfer — and dispatch your order. Nothing is charged before you have said yes to a number.
प्रश्न · fair questions
Before you message
Why WhatsApp instead of a normal checkout?
We are a small family business finishing our online checkout. Until card payments go live, WhatsApp lets you talk to the people who actually made your jaggery — and lets us confirm live prices and delivery for your PIN code before you commit a rupee.
Is it safe? When do I pay?
You pay nothing on the website, and nothing until we have replied with a total and you have agreed to it. Payment happens by UPI or bank transfer to the family firm, after confirmation — so there is no card form, and no surprise amount.
Where do you deliver?
We ship across India; courier options and timelines vary by PIN code, which is exactly what we confirm in the WhatsApp reply. Sangli-area customers can also arrange pickup.
More questions — purity, shelf life, returns? TheFAQ page covers the rest, and the shipping policyhas the fine print.